Job expirat
- Acordarea de asistenta si consiliere clientilor in utilizarea serviciilor.
- Inregistrarea si rezolvarea solicitarilor si reclamatiilor clientilor prin mijloace specifice.
- Raspunderea in ceea ce priveste procesarea devizelor si comenzilor catre clientii companiei.
- Urmarirea derularii in bune conditii a contractelor de service.
- Realizeaza interfata dintre client si compania NOVENSYS.
- Gestioneaza echipamentele care vin la Departamentul Tehnic pentru reparatie.
- Respectarea procedurilor de service.
- Studii superioare.
- Experienta in relatia cu clienti.
- Excelente abilitati de comunicare.
- Orientare catre client si solutii.
- Cunostinte bune de utilizare PC (MS Word, MS Excel).
- Cunostinte de limba engleza la nivel intermediar.
- Experienta pe un post similar in cadrul unui departament de service constituie avantaj.
- Rezistenta la stres, meticulozitate.
- Persoana organizata.
- Carnet conducere cat. B.
- Mediu de lucru competitiv;
- Dezvoltarea carierei, promovare;
- Pachet salarial motivant.
- Plan de cariera.
Experienced and leader company in software development for information management solutions, with the status of Microsoft Gold Certified Partner and Business Partner Plus of one of the main players on the mobility hardware market. With a portfolio of more than 1000 clients, major companies in Romania like Philip Morris Romania, Kraft Jacobs Suchard, Unilever, Orange, Mobifon, ING Bank, BCR, Metro Cash&Carry, Selgros etc, we base our solutions on our highly experienced team. With a continuous strategy of development and improvement, you can work in a company where we value people as one of our main forces. As a complete integrator and software development company, we base our position on the market on our capacity to develop competitive software solutions and on strategic partnerships with worldwide leaders.
