Job expirat
We’re looking for a highly motivated customer service representative to join our young and talented customer support team in our new office in Bucharest.
If you are a dynamic problem solver who enjoys communicating with people and is keen on helping others, you should apply now.
Responsibilities:
• Ensure excellent customer experience
• Deal effectively with inbound and outbound phone calls
• Deal effectively with e-mails and offline tasks
• Communicate with customers regarding additional documents
• Adhere to compliance requirements
If you can answer "yes" to the following questions then we'd love to hear from you:
• Do you want to join one of the fastest growing money transfer startups in Europe, growing across immigrant communities at the speed of light?
• Are you super fluent in Romanian and English?
• Do you have a university degree or equivalent?
• Do you have outstanding verbal, written and listening skills?
• Are you able to communicate effectively, handle complaints and keep calm in stressful situations?
• Do you respect other people’s confidentiality?
• Are you able to multi-task effectively?
• Can you work in shifts depending on business needs?
Over the past three years we have built a powerful network of over thirty bank partners. Tens of thousands of people have quickly and safely sent money home with us.
We are here to make your life easier. And we appreciate your support. So thank you.