CSO (Customer Service Operation) Specialist

BRAINSPOTTING S.R.L

03-01-2009 | EXPIRA LA 09-01-2009

Job expirat

RESPONSABILITATI

- Communicate with internal/external clients regarding hardware/software issues.
- Install and configure hardware/software according to infrastructure project specifications
- Install and configure (basic/advanced) Operating Systems – Unix (mainly AIX), Linux, Windows
- Install, configure, and administer application and middleware software
- Perform emergency as well as scheduled system and network maintenance in accordance with company IT policies and procedures to ensure reliability, availability and security
- Manage on-site and on-call service issues, and escalate to next level support when necessary
- Diagnose technical problems, provide multiple-level onsite and offsite advice and support to end-users to resolve fault areas as needed


CERINTE

- University Degree in Computer Science, Informatics or equivalent
- 4+ years of knowledge and experience in:
• Operating systems – UNIX (AIX), Linux, and Windows
• Directory services – MS Active Directory, LDAP
• Application servers – JOnAS, JBoss, Websphere, or Oracle AS
• Internet, network and application protocols - DHCP, TCP/IP, POP3, SMTP, and others
• Messaging environments – MS Exchange Server, Sendmail, Qmail, Lotus Notes
• Laptop, work station and server hardware equipment
• Windows and/or UNIX-based domains and infrastructure services
• storage equipment basics – HP EVA Series, IBM Fast Series, EMC Simetrix, Clariion
• Backup and restore software and hardware products
- Sound communication and interpersonal skills
- Proactive problem-solving attitude and skills
- Good command of English (written and spoken)
- Ability to meet strict deadlines
- Clean driver’s license and ability to travel


BENEFICII OFERITE

Our client is an information technology company, focused on providing solutions that help commercial and public sector bodies to develop open and secure information systems to sustain their business strategies. The company has a worldwide presence in more than 100 countries and is particularly active in the defence, finance, healthcare, manufacturing, public and telecommunication sectors.

For more detailed information about the open positions, please visit the Jobs section on www.brainspotting.ro. You can also e-mail your CV and Application Letter to: apply@brainspotting.ro.

*The information you submit will be strictly confidential. We will not forward any private information to any of our clients without having your approval.


DESCRIEREA FIRMEI

BRAINSPOTTING - The IT&C Recruitment Professionals
We recruit IT&C Specialists (technical, consulting, sales&marketing) and Managers (middle to top) for local and international corporate clients.
Because we know-how!