17-12-2007 | EXPIRA LA 16-01-2008
Job expirat
Hewlett Packard’s Customer Relationship Management is the solution built on Siebel for Marketing, Sales, and Call Centre processes in Europe, Middle East and Africa.
CRM Operations staff work for one or more European HP CRM teams, and are responsible for data quality and maintaining/updating the customer/sales hierarchy, servicing the local Sales, Marketing, Sales Compensation and Call Center teams.
-Manual validation of duplicate/matching records;
- New Account record creation;
- Contact re-qualification;
- Mail returns processing;
- Account hierarchy investigation and processing;
- Sales Team maintenance.
-Minimum one year office work experience;
- Advanced level of English and one other Eastern-European language (Russian, Czech, Slovakian, Polish or other), also Hebrew, Turkish or Greek.
- PC and Microsoft Office (Excel, PowerPoint) tools knowledge;
- Prior Siebel/CRM experience is a plus, but not required as full training will be provided;
- Ability to work as part of a remote/virtual team;
- Excellent communication/presentation skills;
- Strong motivation, good eye for detail, high degree of accuracy;
- (Internal) Customer service mentality.
You have an outstanding opportunity to join an established forward-looking international operations center in Bucharest to work in a very attractive career position.
Company offer: Attractive salary package and development opportunities in an international environment and initial training in Siebel and Business Object
Compania noastra imbina experienta, expertiza, managementul activ si cultura creativa. Asiguram clientilor nostri know-how-ul si cunoasterea pietei din Romania pentru a ajuta dezvoltarea unui proiect de succes. Forta companiei APT Resources & Services consta in insasi echipa si in devotamentul ei pentru a oferi de fiecare data cele mai bune performante. Domeniile noastre de specialitate se incadreaza in servicii profesionale de resurse umane, incluzand recrutare & selectie de personal si consiliere in cariera.
