Job expirat
Hewlett Packard¿s Customer Relationship Management is the solution built on Siebel for Marketing, Sales, and Call Centre processes in Europe, Middle East and Africa.
Job Description:
CRM Operations staff work for one or more European HP CRM teams, and are responsible for data quality and maintaining/updating the customer/sales hierarchy, servicing the local Sales, Marketing, Sales Compensation and Call Centre teams.
- Manual validation of duplicate/matching records
- New Account record creation
- Contact re-qualification
- Mail returns processing
- Account hierarchy investigation and processing
- Sales Team maintenance
Qualifications:
- Minimum one years office work experience
- Advanced level in English and Fluency in French
-- PC and Microsoft Office (Excel, Powerpoint) tools knowledge
- Prior Siebel/CRM experience is a plus, but not required as full training will be provided
Key Skills:
- Ability to work as part of a remote/virtual team
- Excellent communication/presentation skills
- Strong motivation, good eye for detail, high degree of accuracy
- (Internal) Customer service mentality
- Attractive salary package and supporting environment.
- Should you speak fluent English and have good command of second foreign language Italian, please do not hesitate to contact us.
Compania noastra imbina experienta, expertiza, managementul activ si cultura creativa. Asiguram clientilor nostri know-how-ul si cunoasterea pietei din Romania pentru a ajuta dezvoltarea unui proiect de succes. Forta companiei APT Resources & Services consta in insasi echipa si in devotamentul ei pentru a oferi de fiecare data cele mai bune performante. Domeniile noastre de specialitate se incadreaza in servicii profesionale de resurse umane, incluzand recrutare & selectie de personal si consiliere in cariera.
