CRM DATA QUALITY CU GERMANA

APT RESOURCES & SERVICES

03-12-2006 | EXPIRA LA 09-12-2006

Job expirat

RESPONSABILITATI

CRM Operations staff work for one or more European HP CRM teams, and are responsible for data quality and maintaining/updating the customer/sales hierarchy, servicing the local Sales, Marketing, Sales Compensation and Call Centre teams.
- Manual validation of duplicate/matching records
- New Account record creation
- Contact re-qualification
- Mail returns processing
- Account hierarchy investigation and processing
- Sales Team maintenance


CERINTE

- Minimum one years office work experience
- Advanced level in English and Fluency in French
- PC and Microsoft Office (Excel, Powerpoint) tools knowledge
- Prior Siebel/CRM experience is a plus, but not required as full training will be provided
Key Skills:
- Ability to work as part of a remote/virtual team
- Excellent communication/presentation skills
- Strong motivation, good eye for detail, high degree of accuracy
- (Internal) Customer service mentality


BENEFICII OFERITE

- Attractive salary package and supporting environment


DESCRIEREA FIRMEI

CHALLENGING JOBS IN OUR COMPANY
DELIVERING SERVICES FOR MULTINATIONAL CLIENTS
While we are mainly looking for graduates (excellent foreign language command preferred), students in the final year are also invited to join us!
We are : APT Resources & Services SRL (www.apt.ro)
Our goal is it to supply our customers with a good consultation and a helpful assistance
Our customer is : a very large multinational corporation which is searching for young and dynamic people, wanting to work in an international environment , willing to develop and grow