Job expirat
Hewlett Packard¿s Customer Relationship Management is the solution built on Siebel for Marketing, Sales, and Call Centre processes in Europe, Middle East and Africa.
Job Description:
CRM Operations staff work for one or more European HP CRM teams, and are responsible for data quality and maintaining/updating the customer/sales hierarchy, servicing the local Sales, Marketing, Sales Compensation and Call Centre teams.
- Manual validation of duplicate/matching records
- New Account record creation
- Contact re-qualification
- Mail returns processing
- Account hierarchy investigation and processing
- Sales Team maintenance
Qualifications:
- Minimum one year office work experience
- Advanced level in English.
- PC and Microsoft Office (Excel, Powerpoint) tools knowledge
- Prior Siebel/CRM experience is a plus, but not required as full training will be provided
Key Skills:
- Ability to work as part of a remote/virtual team;
- Excellent communication/presentation skills;
- Strong motivation, good eye for detail, high degree of accuracy;
- (Internal) Customer service mentality.
Attractive salary package and supporting environment.
CHALLENGING JOBS IN OUR COMPANY
DELIVERING SERVICES FOR MULTINATIONAL CLIENTS
While we are mainly looking for graduates (excellent foreign language command preferred), students in the final year are also invited to join us!
We are : APT Resources & Services SRL
Our goal is it to supply our customers with a good consultation and a helpful assistance
Our customer is : a very large multinational corporation which is searching for young and dynamic people, wanting to work in an international environment , willing to develop and grow .
