Job expirat
- Hewlett Packard¿s Customer Relationship Management is the solution built on Siebel for Marketing, Sales, and Call Centre processes in Europe, Middle East and Africa.
Job Description:
CRM Operations staff work for one or more European HP CRM teams, and are responsible for data quality and maintaining/updating the customer/sales hierarchy, servicing the local Sales, Marketing, Sales Compensation and Call Centre teams.
- Manual validation of duplicate/matching records
- New Account record creation
- Contact re-qualification
- Mail returns processing
- Account hierarchy investigation and processing
- Sales Team maintenance
Qualifications:
- Minimum one years office work experience
- Fluent in English + one of French, German, Italian, Dutch, Swedish, Finnish, Danish, Norwegian
- PC and Microsoft Office (Excel, Powerpoint) tools knowledge
- Prior Siebel/CRM experience is a plus, but not required as full training will be provided
Key Skills:
- Ability to work as part of a remote/virtual team
- Excellent communication/presentation skills
- Strong motivation, good eye for detail, high degree of accuracy
- (Internal) Customer service mentality
- Attractive salary package and supporting environment
Should you speak fluent English and have good command of second foreign language (German / French / Dutch / Italian / Swedish / Finnish / Danish / Norwegian), please do not hesitate to contact us personally.
Compania noastra imbina experienta, expertiza, managementul activ si cultura creativa. Asiguram clientilor nostri know-how-ul si cunoasterea pietei din Romania pentru a ajuta dezvoltarea unui proiect de succes. Forta companiei APT Resources & Services consta in insasi echipa si in devotamentul ei pentru a oferi de fiecare data cele mai bune performante. Domeniile noastre de specialitate se incadreaza in servicii profesionale de resurse umane, incluzand recrutare & selectie de personal si consiliere in cariera.
