CREDIT & COLLECTION ANALYST (English, German, French, Swedish, Dutch)

Oracle Romania

28-03-2008 | EXPIRA LA 27-04-2008

Job expirat

RESPONSABILITATI

PURPOSE OF ROLE:
Ensure prompt payment of customer accounts within assigned portfolio; meet cash collection and aged debt targets; timely resolution of customer issues affecting payment; act as liaison and support to customers and internal stakeholders

Key responsabilities:
1. Customer Interaction
2. Transaction Processing & Audit
3. Exception Handling
4. Report Generation
5. Project participation

KEY TASKS:
1. Customer Interaction - Daily interaction with customers, sales and in-house teams to ensure prompt payment of amounts due
2. Transaction Processing & Audit - Research and reconcile transactions on customer accounts to ensure accuracy and completeness of the account information
3. Exception Handling - Handle exceptions relating to the cash collections process within one’s scope; Prompt escalation of material issues preventing payment to Team Lead
4. Report Generation - Generate regular and ad-hoc reports required to carry out the role
5. Contribute to projects - Participate in projects including service and quality initiatives and data migration projects on acquired entities when required


CERINTE

- Entry Qualification – University Graduate (desirable financial/economic)
- Fluency in English is a must.
-Advanced skills for one of the languages German, French, Swedish or Dutch is a prerequisite.
- Experience – minimum 0.5 - 1 years
-Preferred disciplines - collections, customer service or outbound calls
-Strong oral and written skills including very good telephone and negotiation skills;
- Team player;
-Ability to prioritize a busy workload

To apply please submit you CV in English only.


DESCRIEREA FIRMEI

CAREERS WITH A GLOBAL DIMENSION

Looking for a career that will let you work with the brightest minds in the industry? Want to be part of a global team that\\\'s changing the way the world does business? Consider Oracle Corporation. Oracle is home to 50,000 professionals in more than 100 countries.

Oracle Corporation started as a representative office in Romania in 1995, given the increase in the number of Oracle products users and also to the development of complex projects based on Oracle solutions that required local expertise. Oracle was the first big multinational software company, which opened an office in Bucharest.

The reasons for which Romania has been included as business area in the Oracle EU Enlargement Countries organization are the following:
-the fast growth the Romanian IT & C Sector
-the highly prepared specialists
-the steady economic development

In Oracle Romania you would be working pro-actively with customers and partners to exploit and optimise the capabilities of the Internet via e-business and information flow.

Oracle is teamwork orientated, which means it s easy here to strike up good friendships in a truly multicultural environment (employees interacting with 28 countries / 20 languages).

We are looking for ambitious professionals who are hungry for career progression and its substantial rewards: individuals who appreciate the advantages of working with people from different cultures with the same dedication to teamwork and excellence. We want candidates who possess drive, initiative, enthusiasm, and who are flexible and good team players.

In return, Oracle Romania will provide you, as a professional, with the opportunities and career progression that will shape you both personally and professionally.