Job expirat
The Corporate Account & International Accounts Administrator works within a European, multicultural and fast moving business environment, supporting the Technical Solution Group¿¿¿s (TSG) Sales Force and their corporate and international Customers. He/she is located in a central CA&IA back office centre. The CA&IA Administrator has a wide variety of responsibilities, including the following:
1. Order Tracking & Recognition
¿¿¿Check order recognition vs won deals
¿¿¿Revenue recognition and Indirect order tracking
¿¿¿Order flow tracking / escalation of delivery issue and customer complains
¿¿¿Logistics and delivery issues escalation and tracking
2. Siebel monitoring, pipeline and forecast consolidation
¿¿¿Pipeline and forecast consolidation, chasing SRs
¿¿¿Checking accuracy of Siebel data, coaching of SRs
¿¿¿Facilitate funnel forecast reviews: consolidate forecast and funnel account
3. Customer website and knowledge management
¿¿¿Account SharePoint with all customer presentations, proposals, agreements that are under discussion with the account. Manage customer KM base
¿¿¿Monthly customer newsletters / Technical update
¿¿¿Support to SharePoint, Account web site
4. Business Control & Quality
¿¿¿Ensure HP policies, legal regulations and audit requirements are met and maintained
¿¿¿Monitor and act on defined business control reports to ensure correct data integrity
Excellent communication skills
¿¿¿Customer service mentality
¿¿¿Ability to prioritize workload,and manage a high volume of work with accuracy
¿¿¿Process & tool oriented
¿¿¿Analytical
¿¿¿Very good organization skills
¿¿¿Act with a high level of flexibility
¿¿¿Ability to handle conflict situations
¿¿¿PC and Microsoft Office tools knowledge
Foreign Languages- Advance Level of ENGLISH is a must, and FLUENCY in French is also required
Compania noastra imbina experienta, expertiza, managementul activ si cultura creativa. Asiguram clientilor nostri know-how-ul si cunoasterea pietei din Romania pentru a ajuta dezvoltarea unui proiect de succes. Forta companiei APT Resources & Services consta in insasi echipa si in devotamentul ei pentru a oferi de fiecare data cele mai bune performante. Domeniile noastre de specialitate se incadreaza in servicii profesionale de resurse umane, incluzand recrutare & selectie de personal si consiliere in cariera.
