Job expirat
- Supervising the collection team in order to provide quality and quantity collection actions with respect to the company standards
- Actively participate in the development of collection tools and procedures
- Participate actively in monitoring and reporting of the current portfolio behavior
- Assure proper collection measures in terms of effectiveness and procedures
- Maintain free flow of communication and information within and in connection with the team
- Ensure that is maintained strict confidentiality on all accounts
- Provide competent, problem free and timely service to team and customers
- University degree
- Good verbal and written communication in Romanian and in English
- Previous collection / customer experience is a plus
- Good communication and negotiation skills
- Excellent communication skills, both verbal and written and negotiation skills
- Strong customer service orientation
- Creativity and problem solving skills, analytical thinking, good organizational skills, time management, attention to details and ability to work under pressure
Companie ce ofera servicii de recrutare si selectie de personal, training si consultanta in resurse umane.
