Job expirat
-Calling american customers that need to be contacted in order to pay their bill.
-Receiving calls from these customers and take their payment over the phone.
-Do payment remainders and also make customers promise to pay in a certain amount of time.
REQUESTED KNOWLEDGE:
-English perfect, both writing and speaking
-Very good computer literacy (using efficiently the computer and basic Microsoft Office applications)
-Very good communication skills (speaking and writing)
EXPERIENCE:
-Minimal experience in related fields (Customer Care, Telemarketing, Telesales), but not mandatory.
EDUCATIONAL BACKGROUND:
-Students or graduates.
SPECIAL SKILLS & COMPETENCIES:
-Ability to work in a team
-Politeness, patience, flexibility and persuasiveness
-Able to work on a very strict schedule
-Able to work under stress and stay calm
-Independent and responsible
-Fast learner
-Adaptable to any change in Company’s organization or policy
-Able to act and perform with a positive attitude
-Very good interpersonal skills (good communication, willing to help, avoiding conflicts)
EasyCall Comunicatii - servicii si solutii call center. EasyCall Comunicatii ofera servicii specifice de contact center (customer support, telemarketing, help desk, collection, campanii SMS etc) clientilor si partenerilor sai.
