Job expirat
- Department organization / re-organization: structure, roles, full time-part time people weight; project allocation responsibilities;
- Ensures resources and coordinates processes of production to reach maximum efficiency so that projects are delivered on time, timing targets are met for each stage of production;
- Takes all actions in order to reach targeted Turnover at business unit level;
- Business understanding and tracking: volume monitoring and revision of pricing strategy;
- Improvement and design of coding processes, procedures, coding standards, manuals (depending on clients¿ specificities);
- Takes measures to keep production errors at a low level;
- Improves the client satisfaction with the coding services;
- Controls the direct costs and take all measures to reduce them if analysis shows this is possible;
- Increases the coding efficiency;
- Understands the finance of the business unit he / she oversees;
- Understands and controls profitability and chargeability of the unit;
- Coordinates people management actions in his / her unit: staff planning, recruitment, regular staff evaluations, staff development plans, job rotations, training actions;
- Plans, organizes and validates external resources to outsource the coding business to in case of overload;
- Responsible for implementing the Ascribe platform as the only coding application (replacing Excel);
- Drives continuous improvement;
- Drives a proactive attitude in the unit he / she coordinates;
- Reports weekly / monthly status to the Technology Director.
- University graduated.
- Minimum 3 years relevant experience.
- Ability and motivation to learn new technologies quickly
- Attention to detail
- Have a global vision of the business and the capacity of decision and analysis
- Demonstrates good management, organizational and project management ability.
- Demonstrates the ability to function as a team member/leader. Team spirit and leadership skills;
- Possess broad knowledge of internal control systems, internal organizational structures
- Possess and demonstrate excellent verbal and written communication skills, and be able to communicate essential concepts to people of all levels.
- Experience in working with senior management team in providing related recommendations, solutions and reports.
- A proactive and flexible person;
- Ability to plan effectively and work under pressure;
- Results oriented, dynamic and self-motivated person;
- Experience and ability to teach or instruct others (including persons who do not have a technical background.
- Fluency in English.
- We offer a challenging and rewarding work environment, the opportunity to interact with highly skilled professionals globally, extensive training, and excellent career opportunities in an expanding foreign company.
Ipsos Interactive Services Europe (IISE) is the largest and the most innovative European online market research company operating in Romania. The company¿s services consist of implementing online surveys (Internet market research in countries with an Internet penetration rate higher than 30%) on various European markets, to gather information about the opinions, wishes, attitudes and behaviours of the interviewed target public.
IISE is part of the Ipsos Group and it was set up in Romania in 2000. IISE currently employs 500 people who carry out projects for more than 40 countries. The company\'s client portfolio includes prestigious corporations from all over the world, operating in the FMCG, IT, healthcare, media or advertising industries.
IISE is affiliated with various market research professional organizations: AIMRI, ESOMAR and EFAMRO.
The Ipsos Group is the world\'s third largest company in the field of questionnaire-based market research. The company was founded in 1975, in Paris, by Didier Truchot. It was first listed on the Paris stock exchange in 1999. Their market research activities comprise five major fields: advertising, marketing, media, customer satisfaction (CRM) and opinion polls & social research. They are present in 45 countries and operate surveys (both online and offline) for clients in more than 100 countries. The company currently employs 6,000 people and in 2005 its turnover was EUR 718 million.
