Job expirat
Handles inbound and outbound calls;
Offers required information to the customers (about account value, fund units, buying/selling fund unit value, Eureko products);
Contributes for research and competitive analyses;
Receives and checks client¿¿¿s reclamations;
Centralises the returned mail;
Keeps the communication between various departments and agencies network;
Creates and updates the database with potential customers coordinates;
Creates, prints and sends the monthly report to agencies with all the letetrs sent to customers;
Maintains and improves the communication flow between customers and company¿¿¿s representatives.
Minimum 6 months of experience in customer desk/client service;
Very good communication skills, assertivness and clarity;
Advanced interrelationships skills;
Good command in English;
Computer skills ¿¿¿ Microsoft Office;
Reliability, self-confidence and responsibility;
University Degree.
Eureko Romania is part of Eureko Group (www.eureko.net), one of the largest financial groups in the Netherlands.
Our mission is to guarantee our clients protection, trust, transparency and a long-term partnership through our financial consultants? professionalism and best financial plans.
Through our wide range of financial services products: Pension, Health and Life Insurance, we constantly strive to provide our clients with reliable services and products.
Join Eureko Romania team and you will find out how you can move your career to the next level.
