Client Relationship Manager for DUTCH and GERMAN speakers in CLUJ

Lugera & Makler

11-02-2008 | EXPIRA LA 12-03-2008

Job suspendat de catre administratorul site-ului

RESPONSABILITATI

Effectively manages a team of Team Leaders;
Develops and coordinates the activities associated with a specific region/country;
Reviews and recommends objectives and procedures for operational activities;
Administers policies as they affect operational activities in a specific area;
Coordinates the account relationship;
Directs the implementation of new and existing procedures;
Provides advice and guidance for the client regarding the deliverables;
Monitors client satisfaction and collects feed-back and discussed service level improvement requirements;
Collaborates with the Performance Management specialists to identify best ways to improve process efficiency and client satisfaction;
KPI maintenance and reporting;
The link person between the Country FD and the Shared Service Center operations.


CERINTE

Excellent language skills both written and spoken in Dutch and German;
Fluency in English;
At least 5 years experience in the relationship management field, preferably in the services sector;
Strong interpersonal and communication skills, with the ability and confidence to operate at senior levels with company clients;
Broad understanding of finance and accounting processes;
Strong customer driven focus;
Strong leadership skills.


DESCRIEREA FIRMEI

...Lugera & Makler, can I help you?

...enthusiastic and gregarious! ...helpful and present! ...young and smart! ...ah, almost forgot: also good-looking!...

This is in a nutshell the Lugera & Makler team in Romania. Like our colleagues in the Netherlands, the Czech Republic, Armenia, Poland and Slovakia, we are a bunch of dedicated, happy people ready to face in a natural, positive and friendly fashion all your challenges... a bunch of people at the service of people, unconditionally!

You will find with Lugera & Makler the most wonderful HR company, long-term commitment, full-time dedication on the job, as well as the most extraordinary parties ever.

Whenever in need of a genuine & devoted long-term partner and friend, call us! ...You will sense the eagerness in our approach to be flexible, highly innovative, sharp, non-traditional, supportive and pro- active...! You will feel we are here for you...!

...Thank you for calling Lugera & Makler! ... and paramount important: THANK YOU FOR BEING THERE WITH US!

Address: 26-28 Stirbei Voda street , Union International Business Center II, 1 floor, Bucharest;
mailto: office@lugera.ro;
Phone: +40 (0)21 3187120, 0800 410 510, 0800 801 001,
Or in Brasov, Ploiesti, Timisoara, Arad, Iasi and Cluj - office@lugera.ro.

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