20-03-2010 | EXPIRA LA 26-03-2010
Job expirat
Our client is a multinational company providing services for telecoms and financial institutions. For the branch in Sibiu we are recruiting the Head of Operations.
The main responsibilities:
- oversight of the following technology areas: Network Support in a Microsoft
Environment, Database Administration, Helpdesk/Computer Operations, Telecommunications, and Security;
- management of approximately 10 employees as well as oversight of systems to handle up to millions transactions a month;
- 24 X 7 support of Client incidents according to SLA.
- management, control and reporting against Client SLA¿¿¿s;
- management to KPI¿¿¿s as defined and agreed;
- oversight of hardware/software procurement processes and creating plans for managing inventory;
- designing and implementing server/production environment policies to ensure alignment with organization growth plans and continuity;
- providing escalated on-site support of hardware, software and network connectivity issues;
- strategic disaster recovery and business continuity planning for offices and staff in multiple operating, business and functional units;
- management of back office operations supporting merchant queries, training merchants, supporting the back office team as necessary.
Requirements:
- relevant experience with an emphasis on infrastructure/systems support in a Microsoft Environment with extensive IT security experience;
- experience in managing the operations and staff of a small or medium-sized systems environment;
- university degree in economics, engineering or technical field;
- extensive knowledge of project and software lifecycle practices;
- able to organize and delegate tasks, coordinate projects and mentor others;
- good communication and organizing skills;
- fluent in English
Offer:
- the opportunity to develop in a professional environment;
- very attractive salary package .
Trenkwalder-Sobis este o companie austriaca specializata in servicii de consultanta in domeniile RESURSE UMANE SI CERCETARI DE PIATA.
Echipa noastra de consultanti furnizeaza solutii complexe si personalizate la provocarile pe care le implica RECRUTAREA SI SELECTIA PERSONALULUI-INSTRUIREA ANGAJATILOR-DEZVOLTAREA ORGANIZATIEI.
Va asteptam la sediile noastre din Baia Mare, Bucuresti, Cluj Napoca, Iasi, Oradea, Sibiu si Timisoara.
