Cards Officer

RESPONSABILITATI

- To perform, on a daily basis, fraud-monitoring activity, in order to detect any potential fraudulent operations;
- To keep an updating record of the suspect transactions analyzed and investigated, with details of transactions, contacted person and the result of the investigation;
- To inform the bank department involved about the fraudulent cases occurred, with a short description of case;
- To keep an updating record of all cards lost/ stolen or blocked;
- To perform merchant inspections and merchant trainings;
- To report the fraudulent merchant to VISA/ MasterCard/ Romcard;
- To maintain a permanent contact with the organizations: VISA, MasterCard, Romanian Law Enforcement and Romanian Fraud Forum;
- To participate in creating and developing the internal procedures of the department;
- To participate in the new projects related to card products.

CERINTE

DESCRIEREA FIRMEI

ING Romania is part of ING Group, international financial institution of Dutch origin, offering banking, insurance and asset management services to 60 million clients in 50 countries, through its 112,000 employees.
ING Romania covers 62 cities through its bank branches and life insurance agencies and employs about 900 full-time staff, also benefiting from a network of 2,000 life insurance consultants. In 2004, ING celebrated 10 years of presence on the Romanian market, being the first international bank to open a branch after 1989.
ING is dedicated to deliver financial services valued by clients. We can only achieve this mission through our people. This is why we put a continuous effort in recognising and attracting talent and further developing our human capital. ING core values represent the fundamental beliefs and the basics of our way of doing business: Integrity, Entrepreneurship, Professionalism, Responsiveness and Teamwork. We try to identify them in each and every employee