Job expirat
The employer is a well-known multinational company. The job holder will work for a determined period of time, estimated to 3 months, and will have the following responsibilities:
- Call receive and logging
- Initiation of call screening
- Assignment of planned and unplanned maintenance actions
- To make agreements with the customer about time of arrival of the products
- To monitor the progress of initiated actions and to follow up where needed
- To alert communication of all relevant information to those involved (Sales & Service) to ensure an optimal response towards the customer
- To initiate technical or managerial escalation processes if the corrective measures executed so far did not eliminate the reported problem
- Ordering of spare parts on request
- Initiation of quotation for repair actions if generally requested by customers and agreed upon with managers
- Collection and preparation of all job related expenses (hours and material) for internal and external invoicing
- Capacity planning for maintenance and installation in close cooperation with regional managers.
University student or graduate
Good command of English
PC user - MS Office
Experience in working with SAP would be an advantage
Very well organized, excellent communication skills, customer oriented, problem solving attitude, able to work under pressure, multitasking, attention to details.
Competitive salary
HR Business Consulting este o agentie care aduce un suflu nou pe piata serviciilor de consultanta pe probleme de resurse umane, avand o abordare moderna, apropiata si adaptata clientului, astfel incat cererea si oferta de munca sa se intalneasca cu maximul de succes.