Job expirat
Participates in assessment center meetings, and personal interviews
Responsible for integrating new employees into the team
Responsible for the work environment
Coordinating the presence of team members, work arrangements
Responsible for the conduct of team members, regulating breaks, etc.
Lecturing as required at company training sessions
Quality control
Periodic assessment interviews
Management of team meetings
Regular review and running call center incentive campaigns
Identification with the system and loyalty
Sales and service orientation
Ability to motivate staff and expedite processes
Ability to take a broad view
Ability to make reviews and give criticism
Ability to cope with pressure and changing situations
Sensitivity
Creativity
Familiarity with computer systems, access to technological systems
Ability to withstand pressure from staff, on the one hand, and management, on the other
Organizational ability and initiative
Very self confident and assertive
Fast learner
Full high school education - at least
Experience as a telephone service/sales representative - essential
Experience Call Centre/Customer Service
Romanian and English language
Knowledge in the field of insurance - advantage
Fixed basic salary + commission
Car
Cell phone
recrutare personal
