Job expirat
- Strategic call center thinking;
- Supervises subordinate personnel including: determining workload and delegating assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions;
- Provides assistance and/or on-the-job training;
- Designs and/or prepares training/instructional materials, teaching aids and devices;
- Analyzes, summarizes and/or reviews data; reports findings, interprets results and/or makes recommendations.
- 1 year experience of working in a call center or as a team leader;
- Dealing with more projects simultaneous;
- The ability to quickly adapt to new requirements;
- Comfortable with Windows and PC Office;
- Experience working with case management software and/or automated accounting/financial computer systems;
- The ability to solve problems and manage critical situations in real time;
- The ability to work in a team;
- Advanced command in English.
At Architected Business Solutions we have a harmonized team of consultants with wide experience in both business operations, technology and finance.
By combining our consultants¿ solid background in all aspects of our services we succeed in meeting our clients¿ requests and fulfilling their need of building long term value; we provide our customers a seamless service throughout all the phases of any business transformation, by identifying, coordinating, delivering, implementing and assuring the needed support.