Call Center Operator

Credit Europe Bank (ROMANIA) S.A.

29-06-2007 | EXPIRA LA 29-07-2007

Job expirat

RESPONSABILITATI

- To answer to all incoming calls received through call center telephone lines within the established working hours;
- To perform all kinds of outgoing calls (promotional calls, card activation calls, greeting calls, database conversions)
- Offers explanations/ advice/guiding to potential/existing customers of the bank
- Other call center specific activities


CERINTE

- University degree or student, preferably in Economics;
- Good knowledge of English ( spoken and written);
- MS Office knowledge;
- Communicative person, team-player spirit, customer oriented;
- Availability for working in shifts;
- Capacity to deal with customers over the phone;
- Problem solving attitude, pro-active person


DESCRIEREA FIRMEI

Credit Europe Bank (Romania) S.A. - former Finansbank (Romania) SA - is an universal bank, offering wide range of products and services for individuals, SME’s, manufacturers and corporate clients, through its 70 service points and alternative delivery chanelles as ATM’s, POS’s network and internet banking. The Bank serves more than 350,000 households and 20,000 corporate clients. Credit Europe Bank (Romania) SA has been active on the Romanian market since February 2000.