Job expirat
Main functions of the job will entail:
- Taking over the customers¿ phone calls;
- Active participations in the specific projects developed departmentally;
- Phone call initiation aiming information of the clients in respect of cards-related transactions;
- Initiation of feed-back to the written applications coming from customers.
All applications will be treated in strictest confidence. Only short-listed candidates will be contacted for an interview.
- At least one year professional experience within customer support activity regarding cards;
- University degree;
- Experience within financial, banking and / or insurance areas would represent an advantage;
- Result oriented, able to meet tight deadlines whenever requested;
- Computer proficiency (Word and Excel);
- English knowledge;
- Very good communication and interpersonal relating skills;
- Proactive person, opened to assume new duties when necessary.
The applicants will have the great opportunity to join an important and constantly growing foreign Bank in Romania, part of the biggest privately held financial group in Greece, with 130 years experience in banking sector.
Career development opportunities and an excellent working and rewarding environment are offered.
Part of ALPHA BANK Group, the biggest privately owned financial services group in Greece, ALPHA BANK ROMANIA was the first foreign bank to come in Romania after 1989. Today, ALPHA BANK ROMANIA is one of the most important presences in the local banking sector. ALPHA BANK philosophy is based on providing intelligent and flexible solutions for meeting promptly, friendly and individually the customers¿ requirements.
