Job expirat
- Coordinates a team of client service operators
- Monitors productivity of costumer services representatives and generates reports.
- Supervises call center activity in order to achieve customer satisfaction objectives
- Answers questions and recommends corrective services to address customer complaints.
- A minimum of 2 years experience in managing call center operations
- Excellent verbal and written communication
- Results and people oriented
- Good knowledge of English
attractive salary package
HART Human Resource Consulting is the first Romanian company that offers career management consulting services.
We propose organizational development solutions (Executive Search, Training, Development and Assessment Centers, Career Plan Development Consulting) and individual solutions (Career Counseling, Testing and Assessment, Individual Seminars).
Our client is an important company in the health and wellness industry.