Job expirat
- Coordinates and supervises all teams in call center (telesales and collection) through supervisors and team-leaders;
- Sets and implements business plans, business strategies and operational activities in line with the company¿s policies;
- Ensures the business unit efficient functioning and target achievements;
- Elaborates and analyzes productivity reports and, based on this, proposes and applies measures to increase the productivity;
- Responsible for drawing (working closely with managerial board) and reaching the targets (monitories, anticipates and evaluates results);
- Ensures the development of new and strategic key accounts customers;
- Maintains close relationship with clients' representatives.
- University degree (technical, IT or related fields);
- At least 1-2 years experience in the same position in call center or related fields;
- Ability to plan, organize, analyze, prioritize and meet deadlines;
- Capacity to face challenges in a complex and demanding environment;
- Strong interpersonal and leader skills, reporting skills, team player;
- Fluency in English;
- Strong PC skills - MS Office (Excel mandatory);
- Experience with a dedicated software is a major plus.
The opportunity to work within a young and dynamic team in an international group of companies;
Training abroad;
Salary + bonuses;
Opportunity to career development.
Comercializare si service produse si servicii bancare, telecomunicatii.
