Job expirat
Your profile:
• Fluency in spoken and written in English and FRENCH;
• At least Master degree in Management, Business, Economics or Finance;
• Two years minimum of professional experience in an international company;
• Very advanced Excel skills;
• Experience in a Call Center is COMPULSORY;
• Knowledge of Italian or Spanish will also be considered as an advantage.
Our expectations:
• Dynamic, very independent, self-starter, initiative individual who takes ownership and responsibility;
• You will be supporting the Operations Director in all activities related to overseeing Call Center Agents and Supervisors;
• Responsible for Client Reporting and CRM;
• Motivation and retention of the personnel;
• Responsible for monitoring and controlling the completion of the targets by projects.
What expects you?
• Young and responsible team of professionals with international experience;
• Interesting work within an international company;
• Steep and rewarding learning curve;
• Modern working environment;
• Attractive remuneration and challenging career development path;
• Additional benefits in kind.
CallPoint New Europe SRL is part of the CallPoint New Europe group of companies, leading outsourcer in South-East Europe with current operations in Sofia, Bulgaria and now in Bucharest, Romania. The company aims to be the leading regional player in Eastern Europe and operates as a multi language contact center platform. Our first site in Bucharest occupies a state-of-the-art office in the center of the city. We launched operations in May 2007, with Telemarketing and Customer Care projects in German, French, English and Italian languages and we are currently looking for young, dynamic people to join our start up team willing to support the further dynamic growth of our new office in Bucharest.
