Job expirat
• Managing incoming and outgoing telephone calls;
• Negotiating payment conditions with debtors;
• Receiving, registering and handling requests and complaints;
• Ensuring that all cases are managed with accuracy according to the procedures;
• Perform any other new activities in accordance with department needs;
• Previous experience in Call Center or Customer Service would be a plus;
• Excellent communication skills;
• Perseverance, self control, fast-learning abilities;
• Ability to work under pressure in order to meet the deadline;
• Hard working;
• Good PC skills;
• Good English knowledge;
Pachet salarial atractiv.
ICAP Group - is the largest Business Services Group in Greece. In addition to its Greek operations based in 5 major Greek cities, the Group also has subsidiaries in Bulgaria, Romania, Serbia and Cyprus. Starting with 2008 ICAP Group is rapidly developing into a multidisciplinary service provider.
In this context, for our Call Center Outsourcing Service, we are looking for customer oriented persons for call center and debt collection activities.
If you are an enthusiastic and dynamic person, communicative and flexible, ready to join a young team of professionals.