Job expirat
As a member of the OracleDirect EMEA Operations Team the Business Process Analyst will be responsible for ensuring all corporate systems used by the OracleDirect organisation will remain functional following new version releases or system upgrades. They will also be responsible for maintaining the accuracy of the CRM system hierachy for the OracleDirect organisation.
The Business Process Analyst reports into the EMEA OracleDirect Business Operations Manager.
RESPONSIBILITIES:
- Carry out functional testing on the coporate applications and tools used by the OracleDirect organisation to ensure business processes will remain intact prior to the release of new versions or upgrades of the systems.
- Maintain the accuracy of the OracleDirect Hierarchy and the OracleDirect groups in the corporate hierarchy, ensuring all opportunities are visible to the appropriate reps in an efficient manner. This will require the set up of new reps in the hierarchy, deletion of old reps and the transfer of opportunities from one rep to another.
- Be the 1st line of support for the OracleDirect sales teams and cover the general day-to-day support on usage issues for the coporate applications & tools
- Assist with the achievement of high quality of Pipeline Data in OracleDirect
- Participate in the EMEA Operations community to share knowledge and experiences on the areas of improvement in application functionality and processes
- Produce ad-hoc reports from the PRO reporting tool for Business Operations Manager
- Any projects & initiatives as may be directed by the Operations Director
- University diploma required
- 2+ years experience
-Familiarity with working with IT applications from a user persepcetive
- High standard of English, working knowledge of other languages an asset
- Demonstrated skills in Excel, Microsoft Office Suite required
Oracle is home to 50,000 professionals in more than 100 countries.
Oracle Corporation started as a representative office in Romania in 1995, given the increase in the number of Oracle products users and also to the development of complex projects based on Oracle solutions that required local expertise. Oracle was the first big multinational software company, which opened an office in Bucharest.
The reasons for which Romania has been included as business area in the Oracle EU Enlargement Countries organization are the following:
the fast growth the Romanian IT & C Sector
the highly prepared specialists
the steady economic development
In Oracle Romania you would be working pro-actively with customers and partners to exploit and optimise the capabilities of the Internet via e-business and information flow.
Oracle is teamwork orientated, which means it\'s easy here to strike up good friendships in a truly multicultural environment (employees interacting with 28 countries / 20 languages).
We are looking for ambitious professionals who are hungry for career progression and its substantial rewards: individuals who appreciate the advantages of working with people from different cultures with the same dedication to teamwork and excellence. We want candidates who possess drive, initiative, enthusiasm, and who are flexible and good team players.
In return, Oracle Romania will provide you, as a professional, with the opportunities and career progression that will shape you both personally and professionally.
