Job expirat
Act as a trusted adviser to client organizations and support their training, reporting and general usage needs
• Act as a liaison between the business side of the enterprise and the various IT teams
• Understand and analyze internal clients needs and issues
• Participate in the business process analysis and propose process improvements
• Design and propose appropriate solutions with the support of the Project & Account Manager and Development teams
• Participate in the design and execution of test scenarios and test scripts and accompany users and clients during certification phases
• Deliver training and documentation on solutions
• Participate in evaluating and benchmarking solutions whether internally or externally built
• Understand Ubisoft's IT ecosystem for improved and complete impact analysis purposes
• Ensure knowledge transfer to support teams during or at the end of project
• Assist the support teams when needed in order to aid users in troubleshooting and daily issues
• Collaborate with any IT team member as needed
• Report to Project & Account Manager in charge of assignments and responsible for product quality and project portfolio coordination
• As project team member, execute assigned tasks and communicate status to project manager showing progress against outstanding milestones, status, resource requirements, issues, risks and dependencies
• Must have at least 2 years of relevant job experience in a similar position
• Excellent written and oral communications-interpersonal skills
• Excellent skills on accounting and finance area
• Must be very organized and capable of tracking, managing, and resolving many issues simultaneously
• Documentation skills
• Proficient with Microsoft Office applications including Visio
• Experience with end user training
• French knowledge is a plus
• Proven ability to work with all members of a project team, including business, technical, and management
• Ability to function effectively in a fast paced environment and manage multiple concurrent projects
• Ability to work effectively with remote teams, users and clients
• Ability to troubleshoot and diagnose using SQL, Excel or other data analysis tools
• Experience working across organizational boundaries on a local and global basis
• Experience in Marketing and Sales related IT solutions is a plus
• Occasional abroad travel needed
Professional and international working environment
Motivating salary
Project bonuses
Meal tickets
Medical services
Career opportunities
Opportunity to travel abroad
Ubisoft is one of the leading publishers of game software worldwide.
The industry definition of publisher includes three core activities: development (i.e. the creation of game software), publishing (i.e. the acquisition of rights to games and of external licenses as well as product marketing) and distribution (i.e. the physical delivery of the final product to all types of retailers).
Since it was founded in 1986, Ubisoft has gradually and successfully integrated these three core activities. The company now has development teams of exceptional quality, acknowledged expertise in marketing and global distribution channels, with offices in 22 different countries.
Around 2.000 employees all work toward a common goal: the creation of high-quality games for a growing and increasingly demanding audience of gamers.
