Job expirat
The main responsibility is to ensure that all deliveries to customers, which also include documents, solution proposals, offers etc, are made in a professional way from a solution point of view, all in order to get satisfied customers and secure profitability.
The responsibilities are described as
- Supporting the market and sales organization as an expert in the solution portfolio. This includes:
- To write and review Statement of Compliance documents and customer solution descriptions
- To write and review marketing material
- To contribute at customer visits as the solution and technical expert
- To make solution presentations
- To define and produce functional requirement specifications
- Together with the Project Manager identify scope and cost estimation
- Lead and perform advisory studies and pre studies
- Participate in customer projects, handling scope, risks, changes and customer expectations
- Define, manage and verify solutions in customer projects, including handling and management of third party products and suppliers
- Identify new business opportunities
Essential Skills
- Minimum of 3 years experience in the design and development of BSS/OSS systems for telecommunications.
- Understanding of BSCS from LHS architecture.
- Knowledge of others Billing platform would be a benefit.
- Solid leadership skills.
Candidate should have deep OSS/BSS process and IT knowledge in many of the following areas including:
BSS
- Billing
- Convergent Charging & Business Support
- Charging
- Mediation
- Wholesale (Interconnect, wholesale)
- Revenue Assurance
- Customer Care & CRM systems
Service Provisioning :
- Service Provisioning
- Service Activation
- Enterprise Application Integration
The candidate should have a good understanding of OSS and BSS Telecom business processes, software and deployment experience. Candidate should also be able to translate the customer’s business, functional and operational processes requirements into system solutions using UML or others modeling language.
Personal Characteristics
- Ability to communicate effectively.
- Analytical approach to problems
- Strong management of processes
- Excellent written and oral skills.
- Ability to cope in a fast growing environment
- Flexible and innovative
- Ability to balance multiple and conflicting demands
Ericsson is a leading provider of telecommunications solutions and related services to mobile and fixed network operators globally. More than 1000 networks in 140 countries utilize Ericsson’s network equipment and 40 percent of all mobile calls are made through Ericsson’s systems. Ericsson is one of the few companies worldwide that can offer end-to-end solutions for all major mobile communication standards.
