Job expirat
General: The BO VAS/IN Engineer is working with Front Office (1st line support) and Application Development Group for sustaining the VAS/IN infrastructure for Ericsson’s clients (mobile operators world wide). The position implies working with deployment and delivery telecom and data com services under managed services agreements with major mobile operators worldwide.
Responsabilities:
- Provide technical service and support to new and existing customer networks, telecom and datacom;
- Plan, design, troubleshoot and resolve problems in order to stabilise and optimise customer networks.; Analyses, isolate and solve complex fault issues as well as contribute to corrective actions
- Configure and integrate different nodes and solutions in new and live customer networks;
- Interact with customer technical staff and operation managers, service engineers and other groups, within Service Delivery organisation. Also interact with groups in sales, R&D, 3rd Party suppliers and local authorities;
- Manages end-user service and nodes regarding Multi-media and Subscriber Solutions. These include: Charging, Multimediation, IN/VPN, EMA, IMS and a growing list of systems;
- Monitoring of the services by executing daily routines within office hours on the end-to-end services, networks and network components by using generic and customer specific systems, tools and processes;
- Fault handling and correction by investigating faults. Faults are logged through trouble tickets and system events and where possible restore functionality of the service or escalate to specialists;
- Preventative maintenance by performing predefined recurring Operation & Maintenance routines (daily routines) according periodic maintenance schedule defined by vendors and/or own back-office to signalize upfront deviations and prevent unplanned service downtime;
- Acts as a central point of contact in event handling within the boundaries of the network assurance services to achieve efficient and effective execution of Network Assurance activities;
- Has direct contact with 3rd parties (mostly network vendors) to ensure problems/adaptations are solved within set time frames;
- Verifies and implements procedural improvements and changes (down to the level of work instructions) and provides input on structural improvements in processes/work instructions. This is done within the responsibilities of the organizational unit (and adjacent interfacing areas) with the goal to ensure changes are embedded in the daily way of working.
Technical
- Minimum 1 year of relevant experience
- Advanced knowledge in Microsoft OS’s, Linux, Unix and general data-com
- Documented several years of experience from advanced service and/or maintenance within the requested competence areas
Education
- University degree in engineering
Others
- Fluent English (spoken and written);
- Good knowledge in MS Word and Excel;
- If needed, prepared for working abroad (mainly European countries) up to 6 - 9 months per year.
Nice to have requirements
- Ericsson Service Layer
- Database Sybase/SQL/Oracle/TimesTen solid knowledge
- Experience of working in a global multicultural environment
- Any of the following products: - EMA - EMM HA 5.0 - IMS – E-IMS – LIAM – IRI Handler - CERBERO - TAS - EIR – IMEI Manager - OTA - GAUSS - TSS - OMINF - OSS RC Core and Radio - EOM - ALMA – INC - ECC - SMS R&P - SMART Roaming - EAAA - OSA – GW - VIG - Call Completion - IP WORKS - Skype - LCS - OPTIMA - Radio Commander - OTS - SOM - Netviewer - UDM - SES-AAA - SES-CMX - EriCA (Secure Mail) - Pointsec
Intelligent Solutions Services SRL (IntelSol) is a Romanian company focused exclusively on providing IT & Telecom recruitment services and staffing for multinationals and niche companies.
We are recruiting specialists for our client – ERICSSON – the largest mobile networks equipment supplier world wide.
For a more efficient CVs selection process, please, send CVs in Word format at cv@jobsinbucharest.ro indicating the desired position in Subject. Applications here - at BJ - are fine too.