Job expirat
- The position is based at the BitDefender HQs in Bucharest.
- You'll be required to resolve technical issues in a timely fashion and be responsible for the provision of the highest levels of product expertise within BitDefender technical support. Also you will interact constructively with BitDefender software development teams and security experts in order to deliver the highest customer services.
- As Corporate Supporter, you¿ll enjoy a youthful work environment while enriching your portfolio with a worldwide technical support experience and act like common escalation point for our support branches world wide.
- Prove proficiency in foreign languages, the more, the better. ENGLISH is a must;
- Strong skills for installation, configuration and troubleshooting of Windows and Linux Desktop and Server;
- Good understanding of network protocols TCP/IP and HTTP, FTP, SMTP, POP3, IMAP, DHCP;
- Previous experience of LAN and WAN environments and for configuring and troubleshooting email-based systems (MTA);
- Excellent verbal and written communication skills, fast-learner, agile, dynamic, energetic and customer service-driven;
- Work both independently and as part of a team, and have a flexible approach to your work;
- Possess strong personal organisational skills;
- Professional and personal development managed by HR department training, teambuilding, etc);
- Opportunity to work within a multinational company;
- Great experience of working with corporate customers;
- Technical trainings and certification;
- Attractive package salary.
SOFTWIN is more than just a local or a regional, reliable supplier of advanced IT systems: 15 years after its foundation in Bucharest, Romania, the company succeeded in conquering market after market and gaining the customers¿trust on three continents: Europe, North America and Asia. SOFTWIN has continuously developed its competence, synergies within the company and innovation abilities to reach to the entire range of IT solutions and services: Software Development, eContent Solutions, Security Solutions, eLearning Solutions, Contact Center, HelpDesk, Business Management Consulting and Information and System Integration. We formed a powerful team of over 700 specialists that have worked hard to help us reach our current status.
You will be able to join a young and motivated team of professionals within one of the fastest growing companies in Romania.