08-01-2009 | EXPIRA LA 14-01-2009
Job expirat
- Available to work day and afternoon shifts
- Able to meet results as requested by management and prove to be a client oriented person.
- Customer focus and excellent English speaking and comprehension skills.
- Must be able to communicate to customers in
a professional manner and convey issues preventing order process effectively
- Basic typing skills and keyboard control
functions to enhance data entry productivity
- Familiarity with working in systems and will need to be able to interpret notes and system error messaging in order to determine next steps to process the order
- English perfect, both writing and speaking
- Very good computer literacy (using efficiently the computer and basic Microsoft Office applications)
- Very good communication skills (speaking and writing).
- Minimal experience in related fields (Customer Care, Tehnical Support), but not mandatory.
- Students or graduates.
- Provides a variety of customer services through email, telephone or personal contact.
- Resolves customer questions, complaints and requests.
- Will have to outbound call customers in certain scenarios to resolve pending order issues
- Attention to detail
- Emphasis on quality and strive towards zero defects within target productivity goals
Computer Generated Solutions (CGS) is a leading provider of information technology services and software to businesses and government agencies worldwide, known for delivering expert, cross-industry solutions across multiple platforms. Since 1984, CGS has helped companies leverage information technology to gain the competitive edge.
