Back Office Assistant with French (Insurance proj)

Easy Asset Management IFN SA

15-03-2016 | EXPIRA LA 14-04-2016

Job expirat

RESPONSABILITATI

The Back Office Assistant is responsible for processing and resolving all inbound mails for the contact center of our French client from the insurance industry.

Main responsibilities:
- Demonstrates and delivers excellent client care skills;
- Applies attention to details, delivers high quality outputs;
- Prioritizes tasks and workload;
- Develops improvements to processes and local work instructions as instructed;
- Complies with all client and Accenture Data Security and Quality requirements.
- Follow the internal working procedures and meet all the required deadlines

Work schedule: Monday - Friday, from 9 am - 6 pm, with 1h lunch break.


CERINTE

- Fluency in French (English is always a must);
- Minimum bachelor degree;
- Very good problem solving, analysis skills and attention to details;
- Self-motivated, positive attitude and approach;
- Good communication and interpersonal skills;
- Previous work experience in Customer Service or Back Office activities is a plus;
- General insurance knowledge or economical background is a plus;
- Available to work full time.


BENEFICII OFERITE

- The opportunity to boost your career within one of the world and acute's leading global companies;
- Professional growth based on performance;
- Training program/curriculum for personal and professional development;
- Competitive salary and a wide range of benefits.


DESCRIEREA FIRMEI

Easy Asset Management este o Institutie Financiara Nebancara fondata in anul 2005, iar in prezent este unul dintre liderii de piata in industria de micro-credite.

Easy Asset Management a dezvoltat cu succes business-ul sau in afara tarii si in 2009, a intrat pe piata din Ucraina sub denumirea de ICredit. In 2011, expansiunea a continuat cu deschiderea birourilor din Romania, urmand Polonia in anul 2013.

Misiunea ICredit este aceea de a construi relatii profesionale, de lunga durata, cu angajatii, clientii si partenerii sai - relatii bazate pe incredere, profesionalism si respect reciproc.

Datorita dezvoltarii foarte rapide si dinamice a organizatiei noastre, in acest moment suntem in cautarea unui nou angajat pentru pozitia Inspector Resurse Umane.