Job expirat
The Back Office Assistant is responsible for processing all inbound/outbound documents (mails, faxes and/or shared mailbox e-mails falling under his/her competence, scanned documents) as well to ensure the back up for Policy Administration and Client Support
Responsibilities:
- Data input
- Generate letters to appropriate recipients following policy admin, claims and finance staff instructions
- Follow the internal working procedures and met all the required deadlines
- Keep the BPO staff informed about any news/changes on F&S area
- Report any problems to the AIS BPO
- Provide upon request appropriate equipped meeting rooms in due time
- Participate actively on new application testing when requested
- Ensure back-up to Back - Office Assistant
Minimum bachelor degree
- Very good knowledge of French and English
- Good knowledge of Microsoft Office (Word, Excel, Outlook)
- Customer service skills
- Communication & interpersonal skills
- The General insurance knowledge is a plus
Accenture is a global management consulting, technology services and outsourcing company, with approximately 244,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$25.5 billion for the fiscal year ended Aug. 31, 2011. Its home page is www.accenture.com.
