Assessor - Claim Departament

RESPONSABILITATI

Relations:
a) Hierarchical: subordinated to the Head of Claims Manager and to the General Manager
b) Functional: - enables to the Control Department the necessary documentation with the proper solutions for the Claim Files;
-receives and offers relations regarding the claim problems;
c) Contribution: - Co-operates with the other inspectors from the Department for solving the Claim Files;
Tasks, attributions, responsibilities:
- Organizes, determines the insured facts, checks the fact findings according to the law, estimates the losses for the disabled goods and the compensatory indemnity;
- Registers the insurant notification regarding the assurance and elaborates the claim files;
- Verifies the existence of the insurance and the validity of the papers based on the system
- Operatively solves the cases of certified losses, periodically controls the situation of unsolved cases and finds a key to it;
- Financially estimates the loss in 5 days- time from the day of expense file deposit, respectively establishes the clientRelations:
a) Hierarchical: subordinated to the Head of Claims Manager and to the General Manager
b) Functional: - enables to the Control Department the necessary documentation with the proper solutions for the Claim Files;
-receives and offers relations regarding the claim problems;
c) Contribution: - Co-operates with the other inspectors from the Department for solving the Claim Files;
Tasks, attributions, responsibilities:
- Organizes, determines the insured facts, checks the fact findings according to the law, estimates the losses for the disabled goods and the compensatory indemnity;
- Registers the insurant notification regarding the assurance and elaborates the claim files;
- Verifies the existence of the insurance and the validity of the papers based on the system
- Operatively solves the cases of certified losses, periodically controls the situation of unsolved cases and finds a key to it;
- Financially estimates the loss in 5 days- time from the day of expense file deposit, respectively establishes the client¿s compensation for the damage;
- Plan the insurant¿s compensation together with the Accounting Department;
- Assigns assistance within the established authority and by the concord of the branch director to the Green Card clients;
- Executes operations regarding payment proposals of damage situations and payment statistics control/records
- Demands to the Police, the Fire Brigade and to the other institutions the circumstances of the accidents (cause, the situation of the accident and the resulted damage) in order to determine the compensation of the loss;
- Co-operates with the workers of other departments from the same branch: Financial, Accounting, Legal Departments for solving the Claim Files;
- Co-operates with Assurance Inspectors.
- Informs the upper-hierarchical chief of the important losses and estimation of their value;
- Carries off the attributions for the financial control - before handing over the papers necessary for being signed by the Accounting Department;
- Analyzes, makes and presents to the upper ¿ hierarchical boss the statistical data concerning compensation for the losses;
- Solves the correspondence regarding the losses;
- Participates at making papers for approval and solving certain categories of damages and handing over to the branch director as well as periodical information concerning the solving of losses;
- Makes the extra inspection certificate for the damages at the request of the clients, presenting them to the service chief or to the director for visa;
- Knows and applies correctly the legislation in his activity field for not creating any prejudice to the company or the insurant;
- Must improve the professional training up to date, according to the present normative;
- Supports the activity of execution and improvement of insurance domain in the field as well as at the company;
- Checks on the field, some requests, notifications, complaints about the observation of the damage, insurance policy closure and receive of the insurance fee;
- Realizes the responsibilities established in the branch projects, the responsibilities specialized for the job position according to the normative laws, or the ones written or specified by the branch director.
Limits of attribution:
- The limits are established according to the norms for Damage (Losses) workers.

Responsibilities:
- For the specified tasks, the reverse payment is disciplinary, executive, civil or financial demands, according to the present laws.

CERINTE

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