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Freescale Semiconductor’s Developer Technology Organization (DevTech) helps customers experience and fully leverage the performance of Freescale products.
Our primary product offerings include award-winning CodeWarrior™ development tools with compilers, debuggers, performance and analysis tools, silicon bring-up technology, and runtime technology for Linux, DSP OS, OSEK, AutoSAR.
Innovation is the driving force behind CodeWarrior™ technology. As a comprehensive software development solution, the backbone is the CodeWarrior™ Integrated Development Environment, built on Eclipse open source framework. Using CodeWarrior™, developers get the benefit of using common functionality across a broad range of Freescale processors and platforms. Development targets include the entire Freescale silicon product portfolio: Digital Signal Processors and Controllers (e.g. StarCore), 32-bit Microcontrollers and Processors (e.g. Power Architecture, ColdFire), 8/16-bit Microcontrollers, 2.5G-3G+ Cellular Platforms, etc.
Developer Technology (DevTech) Applications Engineering provides expert engineering support for all CodeWarrior products, owning the customer experience.
Basic Purpose of Job (Core Function):
- interacting on a day-to-day basis with customers (internal or external) to resolve technical support issues, provide expert advices and manage the customer experience;
- generating technical content such as knowledge base or FAQ’s, whitepapers, internal training, and sample applications on a quarterly basis.
Duties and Responsibilities:
1. Manage the customer experience with embedded development tools by understanding customer needs and his interactions with the tools;
2. Maintain accurate and informative details of customer interactions using tracking database software;
3. Troubleshoot both hardware and software contained within various embedded system configurations;
4. Work concurrently with remote and local development teams to resolve issues;
5. Isolate software issues and develop test cases which demonstrate them from customer input;
6. Capture and isolate feature requests from customer input;
7. Participate in formal document reviews for external and internal use;
8. Develop proactive technical content such as FAQ’s, whitepapers, and sample applications;
9. Provide feedback to management and product teams based on customer feedback;
10. Develop internal training modules for cross training purposes.
• University degree in Computer Science, Computer Engineering or Electronics;
• Experience with programming embedded systems (hardware & software, C/C++, Assembly);
• Experience with CodeWarrior™ is a major plus;
• Experience in working with Linux in an embedded environment is a major plus;
• Strong analytical/problem-solving skills
• Good English command (oral and written), willing to travel.
Freescale Semiconductor Romania, Bucharest based, is part of FREESCALE SEMICONDUCTOR - a leading global semiconductor company.
Launched by Motorola after 51 years of innovative technology leadership, we focus on providing embedded processing and connectivity products to large, high-growth markets.
We are an independent corporation with an open door to the future. We have set high standards for ourselves. Those who can keep pace, and help us to carve inroads to new market and opportunities, have the chance to join the most respected team in the technology environment.
FREESCALE is an equal opportunity employer. We welcome and encourage diversity in our workplace.
We offer excellent career opportunities through our various departments: wireless mobile & packet telephony applications, networking, development tools (DevTech). The software center is open for software engineers, designers, and project managers from all over Romania who want to join a young and enthusiastic team.