Application for ad publishing IT Application Engineer

RESPONSABILITATI

Work with deployment and delivery of telecom and data com services for customer networks and services within several of the following service areas:
- Support
- Operation & Maintenance
- Remote delivery, rollout activities, Performance Improvement
- Designing tools
broad knowledge within telecom and data com
work independently, keep own competence and skills up to date
24hx7 On call availability for critical issues and night shift for scheduled activities
work in an international environment, with customers and suppliers, fluent English and communication skills. expected to travel internationally and work in different cultural environments

Career Stage
Works under general direction
- Independently finds solutions to problems with limited external dependencies
- Anticipates potential problems and develops contingencies to overcome them
- Is an active and analytical listener who evaluates the message from the source
- Good knowledge about BUGS portfolio
Describes in what way own department/unit services and products can provide profitability to the customers
- Identify sales leads
- Work with knowledge sharing within the group
- In own organization recognized as authority within specific service
area and/or technology domain
- Be a mentor/support to others
- Management of a small team
- Able to support project managers or be responsible for sub projects
- At least one of the Functional Role on level Experienced

Functional Role
Responsible for changes introduced to the service, contribute in the creation and improvements of procedures and routines
Assurance
- 2nd level restoration and preventive maintenance
- performance analysis and short term measures for optimization
- performance reporting to enable long-term improvements.
Readiness
- Define and set up of routines, schedules and reporting templates based on goals and priorities defined
- Co-ordinate work with other work areas
- Planning of work for back office & front office based on main goals and priorities defined
- Define support systems set-up for collection of performance statistics
Deployment
- Prepare, test and implement services configuration changes
Billing
- Prepare, test and implement Provisioning of service & specific instance rating reports
- Analysis of impact of the provisioned services towards others; I.e interconnection, roaming
- Analysis of Event records to identify on non chargeable Events and overcharged Events
- Analysis of Event records to identify fraud and prevent further occurrences
Act on relevant problems and decide what procedures and routines shall be invoked
Specify improvement proposal and escalate within the department / supplier partner functions so that resource/service layer may be maintained at specified level.

CERINTE

DESCRIEREA FIRMEI

Ericsson is a world-leading provider of telecommunications equipment and related services to mobile and fixed network operators globally. Over 1,000 networks in 140 countries utilize our network equipment and 40 percent of all mobile calls are made through our systems.

We are one of the few companies worldwide that can offer end-to-end solutions for all major mobile communication standards.

Respect, professionalism and perseverance are the values that are the foundation of the Ericsson culture, guiding us in our daily work - how we relate to people and how we do business.