Job expirat
The Sales Operations Analyst will be responsible for managing key sales operations processes that support the sales force and enhance its productivity. The analyst will support the sales organization by coordinating cross functional activities, managing and consolidating critical KPIs as well as developing and delivering metrics and ad hoc reports to senior decision makers to aid operational planning and execution.
Roles:
Management DASHBOARDS
- Facilitate preparation of Management DASHBOARD, released on monthly and quarterly basis providing various metrics.
Forecast Management
- Manage the regional forecasting process by consolidating regional forecast for Country Managers, supporting forecast calls and communicating and enforcing forecasting requirements and processes.
- Work with management to determine required adjustments to Siebel (CRM) forecasts.
Expense Management
- Facilitate the creation, deployment and management of the expense budget for sales within the region.
- Work with finance and sales management to establish and review sales expenditure against budgets as well as validate expense items applied to sales budget.
- Help identify risk areas and trends with the objective of helping management achieve expense related KPIs.
- Track and manage sales headcount; this includes staff deployment, open head counts, terminations and recruitment status to determine hiring plans in accordance to budget.
Business Planning:
- Manage regional planning activities for the next fiscal year. This includes consolidation of identified planning data (i.e. projected revenue, headcount…), ensuring consistency in the data collection and communication to European management.
- Prepare quarterly organizational charts identifying moves in the organization affecting the organizational structure and compensation plans.
Quarter Close Activities
- Co-ordinate and facilitate quarter end support calls attended by cross functional teams ensuring that all possible issues, impacting revenue recognition, are identified and addressed. Identify and consolidate list of key deals being forecasted within the region for corporate visibility.
Sales and Cross Functional Support
- Be the primary operational “go to” person for sales in the region. Review, respond to and resolve ad hoc queries and issues, relating to sales activities, which directly affect sales or other cross functional teams.
-Work closely with Country Manager, cross functional management staff and sales management to understand the business relating to and affecting sales.
Compensation Planning
- Manage the process by which Sales Incentive Plans (SIP) are defined, communicated, returned and tracked. Work with Corporate and human resources to ensure calculations and statements are accurate. Work with European and Corporate work groups to identify and resolve outstanding plans.
- 2+ years work experience in a dynamic sales organization
- Excellent analytical, written and presentation skills
- Highly organized individual with ability to manage diverse functions, requests and deliverables
- Proficient in Microsoft Word, Excel and PowerPoint
- Fluent in English.
- Strong interpersonal and communication skills
PTC is a world leader in extremely high tech and rich detailed digital design. The company provides leading Product Lifecycle Management (PLM), content management and dynamic publishing software solutions to more than 40,000 companies worldwide. The company was formed in 1985, it is the largest software company headquartered in Massachusetts. PTC customers include many of the world\'s most innovative companies in manufacturing, publishing, services, government and life sciences industries.
FY 2007 revenue: $942 million. Headcount: 4500 employees.