Job expirat
Proceseaza la timp rezervarile (hotel, avion, masini, ferry) primite prin telefon, email, Internet sau fax.
Fidelizeaza clientii existenti precum si asigura vanzarea/ promovarea produselor si serviciilor cu valoare adaugata.
Raspunde intrebarilor primite din partea clientilor noi sau existenti referitoare la produsele si serviciile oferite.
Atinge sau depaseste obiectivele de performanta ale centrului de rezervari, inclusiv obiectivele de vanzari si de calitate a apelurilor.
Ofera un serviciu superior de relatii cu clientii atat pentru clientii interni cat si cei externi.
Daca este cazul, se implica in proiecte speciale sau alte sarcini atribuite.
Converseaza fluent in limba franceza si engleza. Cunoasterea altei limbi straine (germana/ italiana/ spaniola) constituie un avantaj.
Este flexibil(a) sa lucreze in ture diferite de 8 ore.
Are bune abilitati de comunicare si este proactiv(a), flexibil(a) si dinamic(a).
Este orientat(a) catre client si este atent(a) la detalii.
Are abilitatea de a lucra intr-un mediu foarte activ si de a avea atentie distributiva.
Este o persoana de incredere care isi poate indeplini sarcinile cu un nivel minim de supraveghere.
Are spirit de echipa si poate lucra eficient in cadrul acesteia.
Are cunostinte minime de operare PC.
Oportunitatea de a invata de la o echipa experimentata si profesionista.
Un mediu de lucru motivant si activ.
Cursuri de pregatire profesionala: competente (vanzari, comunicare, limbi straine - franceza & engleza) precum si aplicatii software specifice industriei hoteliere si turistice (Amadeus, Sabre).
Pachet salarial foarte atractiv si competitiv.
QCNS is a leader in the e-tourism field in Europe. A True Dot Com company, we compete with Expedia or hotel.com and we create and develop applications used by thousands of people. Ever since 1998, QCNS has meant a successful adventure with more than 1 milion satisfied customers.
To reach our goals, QCNS recruits and develops new talents. We will offer you the support and training you need, encouraging you to express yourself and to bring your personal touch to our global projects. Joining us means having the opportunity to be involved in the company growth, to reveal your talent, to be professional and innovative. We help you realize your full potential and to feel confortable in a closely knit team. Our doors are always open to receive you, to present you the company, the working environnement, and to show you the way to be a reliable part of our success story.
Take up the challenge and join our team! Downtown Bucharest.
Apply right now at http://www.qcns.ro/angajari.html.
www.qcns.ro
www.planigo.com