Job expirat
Receptia apelurilor telefonice in cel putin doua limbi de larga circulatie internationala.
- Rezervarea (tratarea) problemelor ridicate de clienti cu ajutorul aplicatiilor software interne;
- Expedierea fax-urilor si SMS-urilor de confirmare sau informare in atentia clientilor;
Studii superioare finalizate
- Foarte buna cunoastere a limbii franceze si o buna cunoastere a cel putin uneia din urmatoarele limbi: engleza, germana (aceasta din urma constituie un avantaj), italiana, spaniola etc.
- Persoana avand abilitati de comunicare dezvoltate, dinamica si stiind sa zimbeasca.
- Persoana de incredere, autonoma si capabila sa lucreze singura
- Rezistenta la stres.
- Cunostinte operare Microsoft Office (Word, Excell, etc...)
- Disponibilitate de a lucra in ture diferite si in week-end.
- Experienta anterioara in cadrul unui call-center constituie un avantaj
-oportunitatea de a invata de la o echipa experimentata si profesionista dintr-o companie internationala;
-un mediu de lucru motivant si activ;
-cursuri de pregatire profesionala: competente (vanzari, comunicare, limbi straine) precum si aplicatii software specifice industriei hoteliere si turistice (Amadeus, Sabre).
-pachet salarial foarte atractiv si competitiv (incluzand bonusuri de performanta si alte bonusuri);
-teambuilding si alte evenimente de companie.
QCNS is a leader in the e-tourism field in Europe. A True Dot Com company, we compete with Expedia or hotel.com and we create and develop applications used by thousands of people. Ever since 1998, QCNS has meant a successful adventure with more than 1 milion satisfied customers.
To reach our goals, QCNS recruits and develops new talents. We will offer you the support and training you need, encouraging you to express yourself and to bring your personal touch to our global projects. Joining us means having the opportunity to be involved in the company growth, to reveal your talent, to be professional and innovative. We help you realize your full potential and to feel confortable in a closely knit team. Our doors are always open to receive you, to present you the company, the working environnement, and to show you the way to be a reliable part of our success story.
Take up the challenge and join our team! Downtown Bucharest.
Apply right now at www.qcns.ro/careers.html.
www.qcns.ro
www.planigo.com
jobs@planigo.com
Fax: +40 (21) 312 90 26