Advanced Technical Support for Telecommunication Systems

ITC Networks SRL

20-12-2007 | EXPIRA LA 19-01-2008

Job expirat

RESPONSABILITATI

As a Technical Support specialist your main task will be to provide OSI Layer 1 to Layer 3 support for our customers:
- Simulate customer issues into our labs and escalate fully-characterized problems to our development team
- Provide assistance via phone or email to our local engineers in debugging problems found in live networks
- Correctly identify the network issues that represent system problems and raise bugs or feature requests
- Collaborate with our SQA teams to thoroughly test any solution implemented by the design team


CERINTE

Very good theoretical background for wireline telecom (L2/L3 circuit switching/packet routing techniques)

Good understanding of WAN techniques (frame/cell based)
- Congestion Management
- Signaling for Virtual Circuits (reading standards?)
- QualityOfService for voice/data integrated solutions

Good understanding of IP Routing protocols (OSPF, BGP)

Experience in working with embedded platforms for telecom
- debugging commands for RealTime OS (Unix) based platforms
- able to understand the sw architecture/functionality for a specific implementation
- understanding specific HW architectures for telecom

Very good level of English.


BENEFICII OFERITE

Depending on professional background and experience, a competitive compensation package is offered


DESCRIEREA FIRMEI

ITC Networks is a technology company with more than 8 years of experience in the area of offshore software development. Our expertise is in software development for telecommunications and embedded systems, but we also provide services in many other domains, such as system and application development, business applications, Web and e-business applications, software re-engineering, software testing and test automation, maintenance and support.

Our well defined processes and highly skilled and dedicated engineers enable us to work with companies from all over the world. Adaptable, flexible, and open, we meet the demands and exceed the requirements, overcoming geographical and cultural differences.
Join our young and dynamic company, and we will offer you the chance to work on exciting projects in the field of telecommunications, in a multinational competitive environment. We offer you a long-term commitment with great career opportunities, on a path that can lead you from Junior Engineer to Project Management positions.

You will be able to gain hands-on experience by working with highest quality equipments, while having flexible working hours, and an excellent compensation package.
Find more about us at www.itcnetworks.ro.