Job expirat
Develop and manage short and long term operational goals and tactical objectives ensuring customer goals are incorporated
Work with the customer to develop and monitor AR policies and procedures, and resolve functional issues. (e.g. defining credit reason codes, query codes, revenue recognition issues, period end activity and issue resolution, maintaining file maintenance documentation)
Work with the customer to develop & manage key performance metric’s both internal and external
Assigning of AR resource to operational day-to-day activities, migrations and improvement projects.
Successful and accurate migration of specified markets as per the agreed schedule
Managing a group of Team Leaders to ensure Operational goals and targets are met with best in class processes / systems and within boundaries of Compliance
Strong communication and interpersonal skills required
Flexibility and openness to change
Strong team working, relationship building and listening skills
Proactive and decisive problem solver
Career impact with Genpact!
Genpact is the leading provider of Business Services & Technology Solutions worldwide.
Owned jointly by General Electric, General Atlantic and Oak Hill Capital Partners, Genpact has operations centers across India as well as in China, Hungary, Romania, the United States and Mexico.
The Portfolio of services offered from these Global centers include: Finance & accounting, Customer Service, Supply Chain & Procurement, Sales & Marketing Analytics, Financial Services Collections/Ops, Information Technology Services, Enterprise Application Services.
We are currently expending our team in Bucharest and therefore we are providing outstanding career opportunities in multiple business areas.
What makes us different is the ability to serve our worldwide clients in their own language: English, French, Italian, Spanish, Hungarian, German, Dutch, Portuguese, Swedish, Polish....you name it.
