Job expirat
Develop, improve and manage all Customer Relations Process:
- develop new project, strategy for improving to the brand loyalty and customer satisfaction;
- visit tothe stores and call center operations;
- monitor call center agents and stores;
- negotiate with technical services and suppliers to improve communication;
- preparing knowledge database for call center agents and stores;
- reporting to the monthly results;
- University degree;
- Excellent communication and customer orientation skills;
- Customer service experience would be an advantage;
- Capacity to handle multi tasks and problem solving abilities;
- MS Office (Word, Excel, Outlook);
- good knowledge in English.
The opportunity to work in an international environment
Attractive salary;
Trenkwalder-Sobis este o companie austriaca specializata in servicii de consultanta in domeniile RESURSE UMANE SI CERCETARI DE PIATA. Echipa noastra de consultanti furnizeaza solutii complexe si personalizate la provocarile pe care le implica RECRUTAREA SI SELECTIA PERSONALULUI-INSTRUIREA ANGAJATILOR-DEZVOLTAREA ORGANIZATIEI. Va asteptam la sediile noastre din Sibiu, Bucuresti, Timisoara, Cluj Napoca, Arad, Brasov, Baia Mare, Oradea, Pitesti si Constanta.
