Service Point Advisor Part-time located in Brasov

DHL International Romania

06-03-2008 | EXPIRA LA 05-04-2008

Job expirat

RESPONSABILITATI

-To provide an efficient, courteous, informative and sales oriented service to all customers in order to maximize department contribution in customer satisfaction and revenue target achievement.
-To promote an environment and behavior that is focused on Total Customer Service.
-To promote a high sales initiative in order to increase country business acquisition.
-To perform pick-ups at the counter ensuring the AWB is fully and correctly completed thus having the perfect shipment at all the time.
- To prevent business loss and avoid escalation of claims, handling all complaints diplomatically in order to offer alternatives to customers and re-establish their confidence in DHL services.


CERINTE

- Sales Oriented person
- Good communication skills
- Very good Customer Orientation
- Ability to work under pressure
- Dynamic and motivated person
- English at conversational level
- Good PC skills


DESCRIEREA FIRMEI

DHL este liderul pie¿ei mondiale de curierat expres international, terestru si aerian. De asemenea, este numarul 1 mondial in transport cargo naval si logistica contractuala.

DHL este detinuta 100% de Deutsche Post World Net.
Cu peste 4,2 milioane de clienti, reteaua internationala DHL leaga peste 220 de tari si teritorii din intreaga lume. Peste 170.000 de angajati se dedica furnizarii de servicii rapide si fiabile care depasesc asteptarile clientilor in 120.000 de destinatii de pe toate continentele.

Pentru DHL oamenii sunt cel mai important bun al companiei, iar aceasta perspectiva este transpusa in practica prin recrutarea de profesionisti si tineri talentati. Investind in oameni si dezvoltarea lor,
DHL creeaza oportunitati in care contributia fiecaruia este importanta pentru succesul companiei.

DHL! WE MOVE THE WORLD!