Job expirat
- Primary customer contact responsible to plan, direct and control Program Team activities in support of customer requirements and program profitability.
Responsabilities:
- Interact with customers at all levels on matters of business outlook, schedule, quality, cost, engineering change and new business opportunities.
- Outcomes Results: As appropriate, author customer correspondence acknowledging company level of commitment in meeting expectations. Interpret and internally communicate impacts of customer decisions on business performance.
- Evaluation: Customer satisfaction metrics, proactive response to changing business conditions.
- Responsabilities: Communicate customer expectations with internal Program Team.
Outcomes Results: Program team that is well informed, has a clear understanding of customer expectations and can take appropriate actions to meet customer expectations.
- Evaluation: On-time delivery, customer satisfaction metrics.
- Responsabilities: Analyze, interpret and modify program financial performance.
Outcomes Results: Financial performance that achieves company objectives and meets program bid expectations.
- Evaluation: Weekly and monthly program financial reviews.
- Responsabilities: Prepare business forecasts and customer quotations.
- Outcomes Results: Provide finance with periodic updates of program sales projections. Generate quotations supporting new business opportunities.
- Evaluation: Forecast accuracy, quotation acceptance.
- Decisions: Apply business judgment and recommend actions to address difficult customer situations concerning quality, cost, and schedule or business relationship.
- Prepare quotations and recommend business strategy associated with new business opportunities.
- Apply business judgment in resolution of issues to meet customer expectations.
- Experience: University Degree in a technical or business discipline, or equivalent profession experience.
- 2+ years progressive leadership experience in OEM product development, manufacturing and marketing environments, or equivalent program management experience in contract manufacturing environment.
- Prior working knowledge of financial statements highly desireable.
- Professional working environment;
- Attractive salary package;
- International exposure;
- Continuous learning process.
Pemstar specializes in engineering, manufacturing and fulfillment services...offering concept to customer solutions across a number of focus industries: Medical, Communications, Computing and Data Storage, and Industrial.
