IT Helpdesk with German

ROUTE 66 - Romania

19-03-2012 | EXPIRA LA 18-04-2012

Job expirat

RESPONSABILITATI

The IT Help Desk department ensures the customer support and the technical assistance necessary for using the ROUTE 66 products. It analyses the issues raised by the customers and offers real-time solutions through e-mail and phone call.
In this context, within the team, you will participate in ensuring the technical assistance for the company’s German speaking customers in using ROUTE 66 products. You will analyze costumer issues and provide them with solutions in real time by phone or mail.


CERINTE

Having obtained a university degree, you have already accumulated a relevant experience on a similar position. You have an advanced proficiency in German and English, both in written as orally, and you have great communication skills. Being able to work on your own as well as in a team, you can efficiently solve problems encountered by costumers. Experience in the IT field is a plus; however the passion for this domain is a must.
If to these competencies you add discipline, logical and analytical thinking, as well as a results oriented mind, you are the candidate we are looking for and we invite you to be a part of our team.


BENEFICII OFERITE

The possibility of working in a team of professionals
Regular trainings and teambuildings
A competitive salary package
A relocation package in case you don't live in Brașov
Meal tickets
Free access to sports and recreation facilities (swimming pool, fitness, aerobics, football)


DESCRIEREA FIRMEI

EXPRIMA-TE. INOVEAZA. CREEAZA.

Ideile tale completeaza solutiile noastre!

In anul 2004, ROUTE 66 a fost prima companie din lume care a realizat o solutie de navigatie onboard pentru telefoane mobile. Din acel moment, ROUTE 66 este o bine cunoscuta companie in industria navigatiei mobile, avand ca parteneri strategici companii cum ar fi Samsung, HTC si Sony Ericsson.

Sediul central este in Elvetia, si avem birouri deschise in Europa de Vest, Europa de Est si China. Din anul 1999, Centrul de Cercetare-Dezvoltare al companiei ROUTE 66 este localizat in Brasov. Aici este locul unde programatorii pasionati din Romania creeaza solutii de navigatie inovative, care sunt folosite zilnic de milioane de utilizatori din intrega lume. Elementele cheie ale succesului nostru sunt pasiunea, calitatea, creativitatea si inovatia.

Pentru Centrul nostru de Cercetare-Dezvoltare de la Brasov, cautam candidati potriviti pentru pozitia metionata anterior.