Job expirat
Asigura asistenta la nivel LAN/WAN/hardware/software/telefonie, precum si la nivel de aplicatii a utilizatorilor;
Rezolva problemele aparute in retea prin interventii de la distanta dupa caz si implicit ta
echipamentuuil la care e fost anuntata problema;
Instaleaza / reinstaleaza / configureaza S.O. precum si de software de aplicatie specific proiectelor;
Gestioneaza profile locale/retea si diverse aplicatii;
Documenteaza/inregistreaza fiecare incident in care este implicat respectand procedura de “Incident Reporting”, astfel incat acesta sa poata fi urmarit sau pentru a se gasi si implementa in cel mai scurt timp o solutie finala pentru cazurile in care solutia gasita a fost una temporara;
Ofera suport pentru utilizatori privind modul de folosire a echipamentelor/aplicatiilor/resurselor la care au acces;
• Experienta anterioara in domeniul IT si/sau HelpDesk – minim 1 ani
• Cunostinte in instalare/administrare s.o. MS Windows si Linux;
• Cunostinte despre retele (DHCP, DNS, LAN, WAN, Active Directory, Routing/Switching, etc.);
• Abilitatea de a lucra in echipa precum si singur;
• Abilitati de organizare precum si de a prioritiza procesele in care este implicat
• Abilitatea de a comunica problemele/solutiile si intr-o maniera non-tehnica
• Disponibilitate de a lucra in weekend si in ture;
CGS Romania is one of the largest contact centers on the Romanian market and is listed in the first 15 best companies of this type in the world.
As an employee of CGS Romania you will have a flexible schedule with the possibility to work full time or part time according to your availability.
You will be attending training sessions in order to enrich your knowledge to be able to perform the job.
We also provide an attractive package (salary, health insurance, performance bonuses, food coupons and other benefits)
In CGS Romania we appreciate performance, involvement, leadership skills, proactivity but most of all our employees. They represent the best asset of this company.
Join our enthusiastic and dynamic team for your professional development!
CGS Incorporated este leader pe piata contact center din Romania si una dintre cele mai mari companii de acest gen din lume.
www.cgsinc.com / www.cgsinc.ro
