Job expirat
Promptly resolve customer questions, complaints, requests via email
Able to respond to customer inquiries in a polite, professional manner; provide solutions on time
Perform a constant follow up
Efficient administration of customers’ accounts
Provide customer support on different software applications
Keeping a log of all actions taken in solving customers’ issues
Make sure that all the technical problems reported by the customers are solved
Offer suggestion to improve the services provided
You pay attention to detail and accuracy, have problem analysis and problem-solving skills. Exposure to an international environment is a must. The ability to learn on the fly combined with a natural curiosity is highly appreciated as well. Very Good English communication and writing skills together with proficiency in MS Office complete the profile.
The possibility of joining a team of professionals
Working in an international environment
The opportunity for professional growth
Powerful brand names with a solid reputation in the market
A competitive salary package
Great medical services package
Meal tickets
Free access to sports and recreation facilities
Sabbatical program
ROUTE 66 is a pioneer of smart, easy-to-use navigation solutions for mobile devices under the ROUTE 66 brand, as well as developing solutions and software development kits for the world's largest mobile device manufacturers. The company also provides a wide range of additional geographic content and location-based services. Headquartered near Zurich (Switzerland), ROUTE 66 has offices in Pfaffikon Switzerland and Brasov Romania and sells its products and services worldwide.
For more information please visit www.route66app.com.
