Customer Service Reprezentative + Photo Editing

The First Sense

29-04-2015 | EXPIRA LA 29-05-2015

Job expirat

RESPONSABILITATI

In just 9 years MyVisualListings.com became the Number 1 Virtual tour company in Canada.
Our Developing team is very dedicated to providing the best solutions and user friendly systems to our over 11.000 Real Estate agents who use OUR Virtual Tours.
Last year alone our company produced over 30.000 virtual tours!

We thrive ourselves with providing the best designs, functionality and through the newest technologies out there, our Virtual Tours are the closest you get to actually being inside of a house.

Our photographers in Canada take the most accurate beautiful pictures and our professional Photo Editing team in Brasov turns them into a selling machine.

We are searching for talented people who are looking to grow in this company. You will have an opportunity to work with the latest technologies in a professional environment and a very passionate team of people who have grown and learned a lot in the past few years.
We encourage you to bring your personal touch to each and every project, to come up with better and simpler solutions for our clients and try out new things!

In the past few years we have expanded to larger and larger working spaces and we are now located in the Heart of the City with an amazing panoramic view of Brasov.
............................................................................................................................

We are looking for experienced Customer Service Representatives.

We provide Customer Service to our collaborators all across Canada and the United States, as well as Real Estate Agents.

The communication is done mostly via e-mail. On the evening shift there will be a few inbound/outbound calls.

The responsibilities are: answer to all e-mails, answer to all Tickets, collaborate with our Programing staff in order to solve issues, answer to Chat inquiries by Real Estate agents, Photo Editing, Test new applications following procedures, providing quality assurance, making sure all applications are working properly and are user friendly.

We also create the Virtual tours for houses for sale/rent, and part of your job will be to also edit photos and panoramic scenes. Training will be provided, but passion for photography and/or photo editing is a plus :)


CERINTE

-Experience in providing Customer Service in English

-Experience in English Call Center

-Patience, courtesy, soft skills

-Inclination towards technical side

-Enthusiasm in learning new things, wanting to grow in the company, bringing new ideas and of course thinking outside of the box

-Experience with troubleshooting of internet related applications ( ex: clearing cache, changing Browser settings)

-Experience using Mozzila thunderbird, Photoshop, Panoramic scene stitching software ( not mandatory but definitely PLUS)

- HTML/CSS knowledge is a PLUS

-Second foreign language is a PLUS


BENEFICII OFERITE

Great fun team!

Very good schedule:

3 weeks on morning shift( 8:00-17:00)

1 week evening shift (17:00-1:00)

All Sundays are OFF! Work 1-2 Saturdays per month - ONLY on morning shift

Location in the center of the City, you can easily get here from any part of town ( Centrul Civic)

Team buildings

Bonuses given for hard work

We offer a great package of trainings in-house for free : Testing, Photo Editing, CSS, HTML, Javascript, Design

We are a serious company that cares about it's people and we want to help you grow. We value people's hard work above everything and you will be given lots of chances to learn new things and to develop.


DESCRIEREA FIRMEI

Dezvoltare Aplicatii Web