02-03-2011 | EXPIRA LA 01-04-2011
Job expirat
-Resolves customer questions, complaints and requests via telephone.
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Perform customer verifications
- Manage customers' accounts
-Offers customer support using different software applications.
- Record details of actions taken
- CGS offers training sessions for each new member of the team
- Attractive salary package
- Competitive environment and young team
- Proficiency in Spanish and English
- Very good computer literacy
- Available to work afternoon and night shifts
- Able to meet results as requested by management and prove to be a client oriented person.
- Attention to detail and accuracy
- Problem analysis and problem-solving
- Interpersonal skills
- Adaptability
- Initiative
- Proactive
- Listening skills
- Experience in related fields Customer Care, but not mandatory.
- se ofera TRAINING din partea companiei - regim full time de mai multe saptamani
- salariu fix foarte motivant
- oportunitati de promovare
- mediu de lucru tanar si profesionist
CGS Incorporated este leader pe piata contact center din Romania si una dintre cele mai mari companii de acest gen din lume.
www.cgsinc.com / www.cgsinc.ro
